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MNsure opens Consumer Contact Center

MNsure’s executive director, April Todd-Malmlov, has announced the opening of MNsure’s customer Contact Center, which will provide support for Minnesotans with questions about securing health coverage through MNsure, Minnesota’s new health insurance marketplace. MNsure representatives will answer questions from individuals and small business owners on the Contact Center’s opening day, guiding consumers through their health coverage choices. “With the opening of the MNsure Contact Center, we make it easy for Minnesotans to get help from trained service representatives, to learn more about the choices they have for quality health insurance, and to choose the plan that is right for themselves and their families,” said Todd-Malmlov. “This opening realizes an important milestone for MNsure as we approach our October 1 open enrollment launch date. The Contact Center is a much-anticipated “live person” customer service resource for over one million Minnesotans, and is a collaborative approach connecting MNsure to the Department of Human Services, Minnesota counties, MNsure navigators and agents/brokers, and health insurers. Continue Reading →

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