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Family-owned Black business sees employee satisfaction as key to success

Local packaging company rebounds, expands following economic crisis
By Charles Hallman

Staff Writer


Eighth in a series
Joseph Wallace last week told the MSR that his business, Independent Packing Services, Inc. (IPSI), is “doing six figures” in annual revenues. Wallace is president of IPSI, one of several local Black-owned businesses that employ many workers, in his case “just under 50 employees.”

He believes it is the only Black-owned packaging and crating firm in the nation, but he quickly points out, “I don’t necessarily look at [it] as being a minority business or a trailblazer. I would look at it as the type of product we deliver in this

region; we’re definitely at the top of the food chain of delivering heavy industrial design and packaging to our clients. I’m very proud of my ethnicity, but that’s not how I think in terms of my business.”

IPSI is a transport packaging firm started by his father in 1976, who according to Wallace “has been in business for himself since the age of 26. “We design and manufacture transport packaging — customized crating for anything from fine artwork to heavy electronics to heavy industrial equipment” — for major commercial customers in the medical, government, transportation and industrial industry, explains the three-year president. Continue Reading →

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