After an extensive nationwide search, Mayo Clinic has named Rita Khan as chief digital officer of Mayo Clinic. As Mayo’s first chief digital officer, Khan will be responsible for digital strategy, establishing the Mayo Clinic Center for Digital Health, and implementing a comprehensive business plan and digital standards that align with Mayo Clinic’s culture and values.
Khan most recently was senior vice president of consumer digital at UnitedHealthcare, where she directed enterprise-level digital strategy. She also has 20 years of experience in retail and e-commerce, serving as a global vice president of Product at Digital River Inc., a provider of e-commerce, payments and marketing services. She also was director of bestbuy.com and director of Best Buy’s direct to business channel. She began her career at Target Corp.
Khan has a bachelor’s degree from Tufts University and an MBA from the University of St. Thomas.
“I’m excited to align my deep background in retail, and most recently health care, to focus on consumer experience, product design and digital with an organization whose values I share—grounded in always putting the consumer first,” said the North Minneapolis native.
“Mayo Clinic is committed to leading the digital transformation of health care by creating world-class platforms that align with our patients-first culture and values,” says Gianrico Farrugia, M.D., Mayo Clinic’s president and CEO. “We must continually innovate and reimagine the delivery of health care, and we are delighted that Ms. Khan, with her diverse experience in consumer-focused digital innovation, will lead this effort.”
“Mayo Clinic was founded on the belief that the needs of the patient comes first. I look forward to helping advance that commitment as we expand our digital solutions for the people we serve,” said Khan.
— Information provided by Mayo Clinic