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In 1990, Tamica Washington became an operator by accident.
While supporting a friend applying to become a bus operator by going to a hiring event, she was told that she couldn’t stay unless she was applying. So, on a whim, she filled out an application.
To her surprise, she was offered a position.
“I didn’t expect to get an offer, but I did, so I thought, ‘What the heck?’” Washington said. “Not long after starting work, I found out that I really love this job.”
What she didn’t love, however, was the notorious traffic jams in the Los Angeles, Calif. area.
A little over a decade later, her husband was transferred to Minnesota. Once here, she found a job with Metro Transit and found she loved the job here even more.
“Every day is different,” Washington said. “The traffic’s better and the people are nicer, too. I see more smiling faces here.”
Since joining Metro Transit, she’s taken on new roles and responsibilities, filling in as a dispatcher and becoming a member of the Peer Support group, whose members help fellow operators who seek support.
To Washington, the decision to do more is simple. “I like to help,” she said. “Whenever there’s help needed, I’m going to be there.”