Legendary producers Jimmy Jam and Terry Lewis return to the Minnesota Spokesman-Recorder studio to reflect on their Twin Cities roots, the hustle behind the “Minneapolis Sound,” and why authentic Black media matters.
Tracey Williams-Dillard
Tracey is the CEO/Publisher of the Minnesota Spokesman-Recorder.
Posted inTracey’s Keepin' It Real
Tracey’s Keepin’ It Real: Frank Brown and Tina Schlief on Customer Service, Communication, and the Dos and Don’ts of Doing Business
“The customer is always right” is a myth, says Minuteman Press Uptown owner Frank Brown. On this episode of Tracey’s Keepin’ It Real, Brown and consumer Tina Schlief join host Tracey Williams-Dillard for a candid conversation about customer service, communication and why Black-owned businesses need to stop offering discounts on request.
Posted inFrom the Publisher
Juneteenth is a day of joy, and a day of reckoning
MSR CEO and Publisher Tracey Williams-Dillard reflects on the meaning of Juneteenth in a political moment that is testing the durability of hard-won freedoms, and reaffirms the Spokesman-Recorder’s commitment to bearing witness to Black life in all of its complexity, grief and glory.