“The customer is always right” is a myth, says Minuteman Press Uptown owner Frank Brown. On this episode of Tracey’s Keepin’ It Real, Brown and consumer Tina Schlief join host Tracey Williams-Dillard for a candid conversation about customer service, communication and why Black-owned businesses need to stop offering discounts on request.
Frank Brown
Posted inBlack Business Spotlight
Black Business Spotlight: Minuteman Press
Frank Brown, owner of Minuteman Press, a Black-owned printing franchise, is focusing on diversity in the workforce and offering a livable wage to its employees, while also providing a variety of printing services.